All upgrades and enhancements for ByteCrunch are automatically managed, which essentially means that you do not have to download or install any patches. New versions are pushed out over the cloud allowing you to have access to the latest features and updates instantly.
The infrastructure is “Always On” allowing 24×7 continuous access to ByteCrunch and your HR & Payroll data. Failure of any infrastructure component does not cause failure of the entire system. This allows us to provide ByteCrunch users with a 99.5% uptime guarantee.
Data backups ensure that the integrity of your data is always maintained. Incremental backups are carried out daily and full backups are carried out weekly. This allows for point-in-time recovery where data can be instantly restored or recovered from a specific time in the past.
We guarantee business continuity by backing up data in the primary region (Thailand) and replicating this data across multiple secondary regions (Singapore & Tokyo). This ensures continuous access to ByteCrunch and your HR & Payroll data in the unlikely event of a disaster or failure at the primary region.
Owing to the confidentiality and sensitivity of HR & Payroll data, industry-leading best practices are used to maintain the security of data. Our data centres are managed and monitored to prevent unauthorized access. All communications to and from ByteCrunch servers use high levels of encryption.
Auto-Scaling allows ByteCrunch to handle unlimited users or data at any given time without compromising on performance. This allows you to scale your business without worrying about increased infrastructure costs or having to add hardware or internet bandwidth.
I am a strong believer that people will buy from people they believe they like and trust, and I can say that from the outset I found the ByteCrunch representatives to be enthusiastic, engaging, knowledgeable and confident in their product delivering a system on time and on budget.
ByteCrunch Technologies has been a great vendor for us because they were able to customize their HR and payroll solutions to meet our unique requirements at a market competitive cost.
ByteCrunch systems are modern and easy to use. The customer service and support has been excellent and user queries handled immediately. We have had a great cost saving with ByteCrunch and will continue using their systems in future.
I am impressed with the quality of service I have received specially from the account manager who is always willing to go the extra mile to assist us. I look forward to continuing working with them in the future.
I am impressed on the flexibility and quick response from ByteCrunch Technologies to the extra requirements which I have never received from another company. I have to thank the support team as well who go beyond their scope of work to help me with problems.